Privacy Policy

Last Updated: November 6, 2026

At Timeless Art of Cheryl Baker, your privacy is important to us. We appreciate the trust you place in us when purchasing artwork, browsing our website, or subscribing to our newsletter.

This Privacy Policy explains what information we collect, how we use it, when we share it with service providers, and the choices you have regarding your personal information.

This policy applies to information collected through www.cherylbakerartist.com.

Information We Collect

We collect information that you voluntarily provide when placing an order, creating an account, contacting us, subscribing to our newsletter, or submitting a product review.

Depending on how you interact with our website, this information may include:

• Your name

• Email address

• Billing and shipping addresses

• Telephone number

• Order details and purchase history

• Customer account information

• Messages, inquiries, and product reviews

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity, through cookies and similar technologies.

How We Use Your Information

We use personal information to:

• Process and fulfill artwork orders

• Communicate about purchases, payments, and shipping

• Provide customer service and respond to inquiries

• Maintain customer accounts

• Process returns, refunds, and shipping insurance claims

• Send newsletters to customers who voluntarily subscribe

• Maintain the security and functionality of our website

• Comply with applicable legal obligations

We do not sell or rent customer email addresses or mailing lists to other businesses for their marketing purposes.

Orders and Customer Accounts

Customers may purchase artwork as guests or create an account on our website.

When you place an order, we collect the information necessary to process your purchase, arrange shipping, and provide customer support.

If you create an account, your information may be stored to make future purchases and order management more convenient.

Payment Processing

We use PayPal and Braintree to process payments made through our website.

Payment information is handled through these payment services according to their security procedures and privacy policies. We receive the transaction information necessary to confirm payments, process orders, issue refunds, and assist customers.

We do not intentionally collect or store complete credit card numbers through our own customer service records.

For more information about how these providers handle personal information, please review the PayPal Privacy Statement and the applicable Braintree privacy information.

Shipping and Order Fulfillment

All artwork orders are prepared, packaged, and shipped from our studio.

We use Pirate Ship to purchase shipping labels and arrange shipping insurance. To fulfill orders, we may share necessary shipping information with Pirate Ship, postal services, delivery carriers, and relevant insurance providers when claims are submitted.

We ship within the United States and to select international destinations, including Canada, Australia, and the United Kingdom.

For international orders, shipping information may be shared with carriers and customs authorities as necessary to complete delivery and comply with applicable requirements.

Email Newsletters

Our email newsletter is managed through MailerLite.

You will receive our promotional newsletters only if you voluntarily subscribe. Purchasing artwork through our website or at an art festival does not automatically subscribe you to our mailing list.

Newsletter emails may include announcements about new artwork, collections, upcoming events, and special offers.

You may unsubscribe at any time by clicking the Unsubscribe link included in our marketing emails.

MailerLite processes subscriber information on our behalf to provide newsletter services. You can learn more by reviewing MailerLite's Privacy Policy.

Cookies and Website Technologies

Our website uses cookies and similar technologies to support essential functions, including shopping carts, checkout, customer accounts, and website security.

BigCommerce and other service providers may also use cookies or related technologies to maintain and improve their services.

You can manage or delete cookies through your browser settings. Disabling certain cookies may prevent some website features, including shopping carts and checkout, from functioning properly.

We do not currently use Google Analytics or Meta Pixel for website tracking.

Product Reviews

Customers may voluntarily submit reviews of artwork purchased through our website.

When a review is published, the review content, customer's first name, and date of the review may be visible to other website visitors.

Please avoid including sensitive personal information in publicly submitted reviews.

If you would like to request the removal of a review you submitted, please contact us.

Social Media and External Websites

Our website includes links to our Facebook and Instagram pages and may contain links to other third-party websites.

When you visit these external websites, their own privacy policies and practices apply.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

How We Protect Your Information

We take reasonable measures to protect the personal information provided through our website.

Our website uses HTTPS encryption to help protect information transmitted between your browser and our website. Payment transactions are handled through our payment service providers.

Although we take reasonable precautions and work with established service providers, no method of electronic transmission or storage can be guaranteed completely secure.

How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with applicable legal and tax obligations.

Newsletter subscription information is maintained as necessary to manage subscriptions and honor unsubscribe requests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information associated with your customer account or purchases.

Depending on your location, applicable privacy laws may provide additional rights concerning your personal information.

We will review and respond to privacy requests in accordance with applicable law. Certain information may need to be retained for legitimate business purposes, including transaction records, fraud prevention, and legal or tax requirements.

To submit a privacy request, please email artist.c.baker@gmail.com.

We may need to verify your identity before fulfilling certain requests to protect your information.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website services, or applicable laws.

When changes are made, the updated policy will be posted on this page with a revised date.

We encourage visitors to review this policy occasionally.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Timeless Art of Cheryl Baker

Email: artist.c.baker@gmail.com

Website: https://www.cherylbakerartist.com

You may also reach us through our Contact Us page.